1
Our purpose
The impact we aspire to have
Our Purpose
&
Business
Principles
Making Dreams Possible
One Person at a Time
Staff Link Solutions
Staff Link Solutions
Dear Colleague,
Nearly 5 years ago, Staff Link Solutions Executives began with a clear vision and a commitment to delivering exceptional staffing services that meet the unique needs of our clients. Much like that early guidebook, our journey has been shaped by purpose and principles that define how we do business.
As we reflect on our growth and the impact we've made, we've come to realize that purpose-driven businesses not only create lasting results but also have a deeper, more meaningful influence on the people we serve.
This year, we've solidified our mission with a simple yet powerful statement: "Making Dreams Possible - One Person at a Time." This motto encapsulates who we are and what we stand for, empowering individuals and businesses by providing the right talent to turn aspirations into reality.
It's a story we're proud to share and one that drives everything we do, from the clients we serve to the communities we impact. Together, let's continue to make dreams possible, one person at a time, and weave together what we value into how we deliver results for clients, colleagues and communities.
Our Purpose signifies for the first time a single, unifying message for Staff Link Solutions. It tells the story of who we are and the unique business impact we make.
Chairman and Chief Executive Officer
2
Our mission
The ambition we hold ourselves to
3
Our values
The mindsets that unite us all
4
Our business principles
The principles that guide how we work
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Our promises
Our value proposition to all stakeholders
Jakarta
OUR PURPOSE
1
Our Purpose
Make Dreams Possible
One Person at a Time
Our Purpose
We Make Impact at Scale.
At Staff Link Solutions, we think bigger, build stronger connections, and unlock new possibilities for individuals and businesses, bringing dreams within reach for those we serve. Through our commitment to equity, inclusivity, and professional growth, we expand access to meaningful employment and economic empowerment.
By bridging talent with opportunity, we help businesses thrive and individuals achieve their dreams, one person at a time. Together, we shape a future where excellence, innovation, and impact drive lasting success.
Our Purpose
We are global.
At Staff Link Solutions, we bridge talent with opportunity across industries, individuals, and the broader global community. Whether in local neighborhoods or international markets, we empower individuals and businesses to thrive.
By nurturing growth and unlocking potential, we help shape a future where everyone has access to meaningful opportunities and the support they need to succeed.
Our Purpose
We are relentless.
For nearly five years, we've been in constant motion, driven by a vision of progress and long-term impact. We don't just fill roles; we build futures.
With foresight, dedication, and an unwavering commitment to excellence, we strive to elevate the workforce and create lasting change. Our work is never finished because every success story inspires us to do more.
Our Mission 2
We aim to be the most trusted and respected staffing solutions provider, seamlessly linking exceptional talent with businesses and individuals worldwide. Through integrity, innovation, and excellence, we empower people and organizations to thrive, shaping a future where opportunity knows no limits.
Through our work, we illuminate paths, remove barriers, and empower dreams, shaping a future where opportunity flows boundlessly, and every connection sparks new possibilities.
Our Values 3
Responsibility | Unity | Mindfulness | Impact
Responsibility
We take ownership of our work, putting our clients, employees, and communities first. Our commitment to world-class staffing solutions drives us to act with integrity and accountability.
Unity
We foster teamwork, trust, and respect. We create an inclusive and supportive environment where everyone can thrive and bring their full selves to work.
Mindfulness
We approach challenges with thoughtfulness, humility, and a willingness to learn. By continuously improving, we empower individuals and businesses to reach their full potential.
Impact
We set high standards and strive for excellence in everything we do. With determination and a long-term vision, we create meaningful impact, one person at a time.
Our Business Principles 4
At Staff Link Solutions, our principles define who we are, how we grow and key to our success. They shape the way we serve clients, empower employees, and contribute to communities.
We do not claim perfection. Challenges are inevitable, but when they arise, we renew our commitment to these principles and push forward with even greater resolve.
What we can and will promise is to be honest and transparent, to do what is right, to empower businesses and individuals, to foster growth and inclusion, and to operate with fierce resolve and resilience.
Candi Borobudur, Middle Java
Exceptional client service
- We focus on the customer.
- We are field and client driven; we operate at the local level.
- We provide world-class services; investing in people, businesses, and communities.
Operational excellence
- We set the highest standards of performance.
- We demand financial rigor and risk discipline.
- We strive for the best internal governance and controls.
- We act and think like owners and partners.
- We strive to build and maintain the best, most efficient systems and operations.
- We are disciplined in everything we do.
- We execute with both skill and urgency.
A commitment to integrity, fairness and responsibility
- We will not compromise our integrity.
- We face facts.
- We have fortitude.
- We foster respect, inclusiveness, humanity and humility.
- We help strengthen the communities in which we live and work.
A great team and winning culture
- We hire, train and retain great, diverse employees.
- We build teamwork, loyalty and morale.
- We maintain an open, entrepreneurial meritocracy for all.
- We communicate honestly, clearly and consistently.
- We strive to be good leaders.
Detailed Principles
We focus on the customer
- Treat the customer the way you want to be treated.
- Read customer complaints and be the customer's advocate.
- Exceed expectations by listening and anticipating needs.
- Earn trust by focusing on customers' best interests.
- Offer high-quality, competitively priced services.
- Never let short-term profit get in the way of doing what is right.
We are disciplined and execute with urgency
- Be rigorous and detailed, with continuous follow-up.
- Maintain an intense work ethic to get the job done right.
- Fight complacency and drive change in a coordinated way.
- Conduct regular, organized and thorough business reviews.
- Work with energy and focus; deliver on commitments.
- Get a little better every day and raise the bar.
Integrity, fairness and responsibility
- Do the right thing even when it is not easy.
- Have zero tolerance for unethical behavior.
- Be accountable, straightforward and honest.
- Have one truth for all audiences.
- Demonstrate resilience and tenacity through setbacks.
- Strengthen the communities where we live and work.
Winning culture and leadership
- Hire great people and train them well.
- Encourage lifelong learning and deep curiosity.
- Provide honest, direct and consistent feedback.
- Put loyalty to the institution ahead of personal agenda.
- Challenge the status quo and support constructive challenge.
- Lead in your community and strive for continual improvement.
Our Promises 5
Ethical behavior does not just happen. It has to be cultivated and repeatedly affirmed.
We power economic growth, serving our customers, clients and communities.
We uplift communities around the world, making tangible impact at scale.
We champion opportunity and enterprise that unlock equity, inclusion and sustainable growth.
We are a great place to work, an unmatched combination of humanity and excellence at scale.
